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Zoom work relationships are a lot harder to build – unless you can pick up on colleagues’ nonverbal cues
Workers who communicate with their colleagues mainly through videoconferencing are far less effective at building relationships than when the communication is done face to face, according to a study we recently completed and just submitted for peer review. We also found two important ways employees can overcome the downside of video meetings.
Achieving Mutual Understanding Without Saying a Word: The Conceptualization of Moqi and a Nomological Network
2023
Management and Organization Review
Leading via virtual communication: a longitudinal field experiment on work team creativity
2022
Asia Pacific Journal of Management
Intrivity Communication Context White Paper: Measuring Behaviors and Attitudes
2022
Whitepaper
Teamwork During a Global Pandemic: Communication, Relationship Building and Outcomes when Working Faceto- Face vs Videoconferencing in U.S. and China
2021
Academy of International Business
A Model of Communication Context and Measure of Context Dependence
2016
Academy of Management Discoveries
The Display of “Dominant” Nonverbal Cues in Negotiation: The Role of Culture and Gender
2011
International Negotiation
Navigating International Negotiations
2010
Negotiation Excellence: Successful Deal Making
Conceptualizing Culture as Communication in Management and Marketing Research
2009
Beyond Hofstede
The Negotiation Dance: Time, Culture, and Behavioral Sequences in Negotiation
2005
Organization Science